Warranty Information
Buy-cases offers a warranty on products against defects in materials and workmanship under normal use for 3 months from the order date. If a product is found to be defective, we will repair, replace, or substitute it at no additional cost to the purchaser.
We reserve the right to repair or replace the defective item with the same or a similar product. Please note that delivery times for repairs or replacements may vary based on availability. Customers are responsible for all shipping and handling fees associated with repairs or replacements. The warranty only applies to products purchased through our website and does not cover devices.
To request warranty service, please contact our customer service at info@buy-cases.com. It is important to follow our warranty process for repairs or replacements. In accordance with applicable laws, we may require proof of purchase before providing warranty service.